Shipping policy

 

Shipping Policy for STORE 7994 LLC

Effective Date: 1/1/2025 At STORE 7994 LLC, we strive to provide a seamless and efficient shipping experience for our customers. Please read our shipping policy carefully to understand how we process and ship your orders.

Shipping Carriers

We use the following trusted carriers to ship our products worldwide:

  • brt
  • DHL Express
  • FedEx

Shipping Days

  • Processing and Shipping: Monday to Friday
  • Processing Only: Saturday and Sunday

Order Processing

  • Processing Time: Orders are typically processed within 1-2 business days. During peak times (such as holidays or sales events), processing may take longer.
  • Weekend Processing: Orders placed on weekends will be processed on Saturday and Sunday but will not be shipped until the next business day (Monday).

Shipping Times

Shipping times vary based on the carrier and the destination. Below are the estimated shipping times for our carriers:

  • brt: 2-5 business days
  • DHL Express: 2-5 business days
  • FedEx: 3-7 business days

Please note that these are estimated shipping times and are not guaranteed. Delays may occur due to customs processing, weather conditions, or other unforeseen circumstances.

Shipping Rates

Shipping rates are calculated at checkout based on the destination, weight, and dimensions of your order. You will be able to view the shipping cost before completing your purchase.

International Shipping

We ship to most countries worldwide. Please be aware that international shipments may be subject to customs duties, taxes, and fees, which are the responsibility of the recipient. These charges vary by country and are not included in the shipping costs.

We offer free shipping on orders over $200*. However, if a product exceeds 4 lbs, a shipping fee will apply. Our warehouses are located in the USA as well as in Italy, Sweden, and other parts of Europe, which can affect return logistics. If you're located within the U.S. and need to return an item, return shipping costs will be your responsibility unless the return is due to an error on our part.

Tracking Your Order

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment on the carrier’s website.

Delivery Issues

If you experience any issues with your delivery, such as lost or damaged packages, please contact our customer service team at info@store7994.com or 1-720-767-2069 as soon as possible. We will work with the carrier to resolve the issue and ensure you receive your order.

Shipping Restrictions

Certain items may be restricted or prohibited from shipping to specific destinations due to local laws and regulations. If your order contains such items, we will notify you and provide alternative options.

Contact Us

If you have any questions or need further assistance with your order, please contact our customer service team:

  • Email: info@store7994.com
  • Phone: 1-720-767-2069
  • Address: Digital retail outlet only at this time
  • U.S., CA
  • *Italy, Germany, Spain (Canary Island excluded), Austria, Belgium, Bulgaria, Croatia, Estonia, Finland, France, Luxembourg, Netherlands, Czech Republic, Hungary, Slovenia, Slovakia, Ireland, Latvia, Lithuania, Poland, Romania, Denmark, Portugal, Sweden, Greece, Malta

Thank you for shopping with STORE 7994 LLC. We appreciate your business and are committed to providing you with the best shipping experience possible.